Supportive Services

Heart of America Medical Center provides an array of supportive services to meet the physical, mental, emotional, social, and spiritual needs of patients and their families.

Many of these services can be arranged for through the Heart of America Medical Center's Department of Social Services. The Director of Social Services, Shannon Amyotte, can be reached by calling (701) 776-5455 ext. 2145.

Click a Link Below for More Information

Advance Health Care Directive

An advance health care directive communicates your health care decisions should you be unable to make or communicate them for yourself. Our social services staff is prepared to provide support and information to help you create a legal advance health care directive.

In your advance health care directive, you will appoint a health care agent. Without the directive, state law determines who will make decisions on your behalf if you are unable to do so.

Copies of the Advance Health Care Planning Resource Guide for North Dakotans are available through our Social Services Department.

HAMC Social Services Contact:

Shannon Amyotte, LBSW

Director of Social Services

(701) 776-5455 ext. 2145

Click HERE to send a message to our Social Services Director.

Go to Top

Respite Care

Respite Care is temporary skilled care which is provided in our long-term care facility or by our hospital swing bed staff. Respite care rates vary depending on the level of care that is required. For more information contact Heart of America Medical Center Social Services at (701) 776-5261.

Go to Top

GriefShare™ - Grief Support Group

GriefShare™ is a 13-week grief support group course and is open to anyone dealing with the loss of a loved one, no matter where they are in their grief journey. People are encouraged to bring their support system; family, friends, or loved ones.

GriefShare™ meetings, when scheduled, are typically held on Tuesdays at 7:00 pm at Christ Community Church in downtown Rugby.

For more information or to get the next scheduled classes, please contact Becky Hershey at (701) 776-5455 ext. 2259.

Go to Top

Alzheimer's Support Group

North Dakota Dementia Care Services offers telephone support groups for those caring for loved ones affected by memory loss. Three phone meetings are held monthly. Calls are toll free and participants may remain anonymous.

Understanding, friendship, and support are just a phone call away. For more information or to pre-register for the next support group meeting, call 701-258-4933.

Go to Top

Breast Cancer Support Group

Reach to Recovery is an American Cancer Society program that helps women and men cope with the breast cancer experience. Reach to Recovery volunteers offer individuals who’ve been recently diagnosed with breast cancer moral support and perspectives on what to expect. They bring patients printed materials and breast forms to use until they can be fitted with permanent prostheses.  Breast prostheses can be purchased in the Heart to Heart Gift Shop located on the ground floor of HAMC.

All volunteers have completed Reach to Recovery training, have had mastectomies, and have been cancer free for at least one year. For more information, contact the HAMC Volunteer Services Coordinator at (701) 776-5455 ext. 2315.

Go to Top

Community Care - Financial Help

Heart of America Medical Center offers a Community Care Program for those unable to fulfill their medical care payment obligations. To be eligible for the Community Care Program your application must be completed prior to your account being turned into collections. Please contact our Patient Account Representatives to make arrangements to apply for this program at (701) 776-5261.

Go to Top

Discharge Planning

Heart of America Medical Center social workers assess the needs of patients being discharged from our facilities back into their homes. Discharge plans frequently include services like Meals on Wheels, Homemaker programs, and Home Health Care programs.

We also can provide patients and their families with information on living situations to meet changing physical, social, and emotional needs.

For more information, call (701) 776-5261 and ask for Social Services.

Go to Top

Home Care Options

Haaland Estates Home Care providers assist with daily living activities, providing nursing care, and perform other support services helping independent seniors live safely at home. 

Eligible seniors or disabled individuals who meet financial requirements, may qualify for Qualified Service Provider and Respite Care Services, which are planned and paid for by the North Dakota Department of Human Services.

Heart of America Medical Center social workers can help you choose and arrange for the services you need and determine your eligibility for state assistance.

For more information call (701) 776-5203.

Go to Top

Home Care Options

Haaland Estates Home Care providers assist with daily living activities, providing nursing care, and perform other support services helping independent seniors live safely at home. 

Eligible seniors or disabled individuals who meet financial requirements, may qualify for Qualified Service Provider and Respite Care Services, which are planned and paid for by the North Dakota Department of Human Services.

Heart of America Medical Center social workers can help you choose and arrange for the services you need and determine your eligibility for state assistance.

For more information call (701) 776-5203.

Go to Top

Interpretive and TTY Services

Language Interpretation is available to all Heart of America Medical Center clients via Video Language Interpretation (VRI).   

For TTY Communication, contact Relay North Dakota at (800) 366-6888 or dial 711. More information on Relay North Dakota services is available at Relay North Dakota.

Go to Top

Phones for Hearing Impaired

North Dakota Telecommunications Equipment Distribution Service provides free telephone equipment to individuals with severe hearing loss, speech impairments, or physical disabilities, though income guidelines must be met.

Contact the HAMC Social Services Department for more information at (701) 776-5261. Click the link to learn more about TEDS North Dakota Interagency Program for Assistive Technology, or call 1 (800) 265-4728.

Go to Top