Heart of America Medical Center and our Johnson Clinics use an electronic medical record (EMR) program called EPIC, the most widely used medical records system in the nation. To ensure your information is accurate each time you see your provider, our reception staff must verify your insurance for accuracy.
Although many health insurance companies offer coverage for annual wellness exams, preventative medicine, mammograms, and colonoscopies; you should verify coverage before scheduling your exams by calling your health insurance carrier.
Yes, you will be required to pay an estimated amount.
Yes, we do. Interpreters can be arranged for when you schedule your appointment.
We ask you to briefly describe your signs and symptoms so we can allow appropriate time for our healthcare providers to assess and treat your problem.
Yes, you may. Call the clinic and ask to speak to the nurse receptionist. He or she will convey your message or question to your healthcare provider. You may also send a non-urgent message via the MyChart Patient Portal. Sign in or sign up by clicking on the MyChart button at the top of the page.
No, you must be seen by a healthcare provider before any medication can be prescribed.
Ask your pharmacist to fax us information on the prescription that you want to be renewed. Your healthcare provider will review your request and either renew the prescription or contact you and ask you to make an appointment for a reevaluation of your prescription needs.
If your insurance requires that your primary healthcare provider assess your needs and refer you to a specialist, you must be seen by your primary healthcare provider for evaluation and referral. All Medicaid patients must be referred to specialists by their primary healthcare providers.
Yes, by using our convenient MyChart Patient Portal. Sign in or sign up on our home page by clicking the green MyChart button.
Yes, just click on "Pay My Bill" at the top of every page and follow the directions.
